Shipping policy
Shipping Policy – Calm
Thank you for shopping with Calm. We’re committed to delivering your order as smoothly and efficiently as possible.
Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Please note that during high-demand periods (such as product launches, promotions, or holidays), processing times may be slightly longer.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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United States: 3–7 business days
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International: 7–15 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or other unforeseen circumstances.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking information to update.
International Shipping
We ship worldwide. Please note:
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Customers are responsible for any customs fees, duties, or taxes applied by their country.
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Delivery times may vary depending on customs processing.
Lost or Delayed Packages
Calm is not responsible for delays caused by shipping carriers. However, if your package appears lost or significantly delayed, please contact us at majo_sua@icloud.com, and we will do our best to assist you.
Incorrect Shipping Information
Please ensure all shipping details are correct at checkout. Calm is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions about your order or shipping, feel free to reach out at:
majo_sua@icloud.com/7873092551
We appreciate your support and patience 🤍
– Calm